The casino lobby groups games in ways that can look confusing on a first visit. This page explains how the games are usually grouped, what to check before a first session and which account rules apply to every game.
Casino lobbies usually group games into families such as slots, live tables, table games and crash-style titles. The labels can change, and some games appear in more than one group. Open the game information before you play, because the rules belong to each game rather than to the group it sits in.
The casino can be opened from a phone browser. Check the same account points as on a computer before you play, because the verification steps follow the account, not the device.
Account and payment questions go to Stake's support email or live chat. Game-rule questions are best answered by the game information and the casino section of the help centre.
Write to support@stake.com for account questions. Do not include your password or any two-factor code.
Available 24/7 once you are logged in, so it works only with an active session.
The account rules come from Stake's terms of service. help.stake.com has a casino section for casino questions. Game-level details are not described here, because they change from title to title.
The age rule, the one-account rule, the VPN ban and the right to request documents apply to every casino game.
The casino section lists topics for players and should be checked for any game-specific question.
The casino and the sports section follow different logic. A casino round runs by the rules of its game, while a sports selection depends on a real event and its result.
Each round follows the rules of its game and ends under those rules, not at the pace of a live event.
A sports selection depends on a real match, which can be affected by weather, stoppages or official decisions.
Plain definitions of the words you will see across the casino lobby.
A game streamed from a studio with a real dealer. The table rules are shown in the game information.
A game with reels or a grid, where each spin is decided by the game's random outcome.
A cap on how much you can wager in a set period, such as a day, a week or a month.
A break from one product category, such as casino or sports, for a period you choose, from 24 hours up to indefinitely.
Short answers about the lobby, account checks and limits before a first session.
Email verification is part of the account setup and can be finished later under Settings > Account > Email. Crypto deposits need a verified email and account.
No. Casino rounds and sports selections are separate products with separate rules.
Applicants must be at least 18 or the legal age of majority in their jurisdiction, whichever is higher.
Yes. Stake offers daily deposit limits, and loss and wager limits can be set on a daily, weekly or monthly basis.
New player checklist