Signing up on a phone follows the same account rules as a computer. This page covers the registration path, the email code and the checks worth preparing before you start.
Most of sign-up works the same on a phone as on a computer: the same registration form, the same email code and the same identity rules. Four parts depend on the device in your hand: the ID photo taken with the camera, the mail app where the code arrives, the authenticator app you keep for logins and withdrawals, and the screen you use to check the photo before you upload it.
These account features matter most when you manage the account from a small screen. Each one is set inside the account itself.
After registering, select Verify Account, open Confirm Your Email and enter the code from your inbox.
Open Settings > Security and set up an authenticator app. Once it is active, it covers logins, withdrawals, tips and other outgoing transfers.
The Forgot Password form uses the verified email on the account. Accounts opened through Facebook, Google, Line or Twitch reset the password on that platform.
Email support@stake.com, or use 24/7 live chat once you are logged in.
Work through the steps in this order. The account must exist before the email check, and the email check must be finished before crypto deposits, which need a verified email and account.
Use the camera in good light to photograph a passport, or both sides of a national ID card or driving licence. The photo must be an original, high-resolution colour image of the physical document, and the document must be valid for at least 3 more months. Screenshots and digital documents are rejected.
After you register, select Verify Account and open Confirm Your Email. Keep the phone's mail app open so you can copy the code from Stake's message straight into the account.
Under Settings > Security, set up an authenticator app. Install it on the phone you play from, because its codes are needed for logins, withdrawals, tips and other outgoing transfers.
Look at the photo at full size on the phone screen before you send it. Every corner of the document should be in frame and every detail readable. A screenshot of the document is not accepted, so take a new photo instead.
These habits apply to any phone and browser. They keep the steps above moving without losing a page or a code.
Photograph the document on a flat, plain surface in daylight or bright room light. Hold the phone steady so the text and the edges of the document are sharp.
Move between the mail app and the browser on one phone so you can copy the code, rather than typing it from a second device.
Stake's terms name email support and 24/7 live chat. Live chat works only once you are logged in, so keep the email route in mind for sign-up problems.
Write to support@stake.com from the email address on the account. Do not send your password or a two-factor code.
help.stake.com has getting started and account sections that cover the same email and two-factor steps.
The account steps follow Stake's terms and its help centre articles on email verification, two-factor authentication and password resets. Where a rule is not published, this page says so instead of guessing.
The terms set the one-account rule, the minimum age, the ban on VPN and false residence details, and the right to request documents.
Articles on email verification, two-factor authentication and password resets describe the steps used here.
Short answers about signing up on a phone, the email code and what to prepare before registration.
An original, high-resolution colour photo of the physical document, taken with the phone camera. Screenshots and digital documents are rejected, and the document must be valid for at least 3 more months.
Yes. The email check can be completed later under Settings > Account > Email if it is skipped at sign-up.
Stake may request identity documents at any time under its terms. Keep an accepted passport, national ID card or driving licence ready.
Use email at support@stake.com, or 24/7 live chat once you are logged in.
No. The terms allow one account for each player, and duplicate accounts can be closed with their funds held.
New player checklist